At Altrui our emphasis is on getting egg donation right for you, for your donor and, most importantly, for any child that you might have. To this end we do not operate a waiting list but let you know as soon as we think that we have found the right donor for you (see ‘Matching you with an egg donor’). This makes it very difficult to give an accurate prediction of exactly how long this might take. For some we have been able to offer an ideal match within days, whilst for others it has taken a few months before a donor who is a good match has come forwards. Having said that, generally speaking we are able to find a suitable egg donor within 6 months, and very often within 3 to 4 months.
In special circumstances, such as when searching for an egg donor from a specific heritage or culture, who are very rare, please contact us directly first to check about availability of potential donors and to understand your options.
Of course luck can always be on your side; even if you have just registered with us, a donor may have already come in from our recruiting who is a good match for you, and waiting to go ahead. Sometimes we can match you very quickly, which can come as a bit of a surprise and you must be prepared for this and be ready to continue into treatment fairly quickly. That is the way it works – and it often does! There is no waiting list at Altrui, everything hinges purely on the right match for every donor and each recipient is unique.
The ability to match you with a particular donor is also based on other information, such as where she lives in the UK. Whilst it may not be obvious from the information you are given, it’s an important factor when considering her for you, so it’s very helpful if you can be flexible about which clinic you are prepared to go to for treatment. Some centres that we work with have satellite units around the country where donors can attend for the frequent monitoring appointments needed during a donation cycle. Realistically, this can make the difference between a donor being able to help you or not. Without being able to make the treatment cycle as simple and as easy as possible for a donor, and despite her being a great match and willing to help, she would have to be discounted as a donor for you simply because it would be too difficult for her to attend the many appointments.
Without exception, at Altrui we will do everything within our power to find and carefully match an egg donor who is right for you and any child. We will not recommend a donor unless we are sure that you are similar and share common ground, character and personality. Of course, if you are not happy with any potential match, for whatever reason, then that is your choice and we will continue the search. Should a donor withdraw for any reason, we will do our utmost to find another donor at no extra charge.
In the unlikely event of us not being able to offer you a donor by the end of the contract period of one year, then you will be entitled to a full refund of the initial fee (as set out in our Agreement).